1. Introduction
Welcome to Expedita Traves ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our travel booking services.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name, email address, phone number, and mailing address
- Payment information (credit card details, billing address)
- Travel preferences and booking history
- Passport information and travel documents (when required)
- Emergency contact information
2.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Device information and operating system
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing and managing your travel bookings
- Providing customer support and assistance
- Sending booking confirmations and travel updates
- Improving our services and website functionality
- Marketing communications (with your consent)
- Compliance with legal obligations
- Fraud prevention and security measures
4. Information Sharing and Disclosure
We may share your information with:
- Travel Partners: Hotels, airlines, and tour operators to fulfill your bookings
- Payment Processors: To process your payments securely
- Service Providers: Third-party companies that help us operate our business
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for data transmission
- Secure payment processing systems
- Regular security audits and updates
- Access controls and employee training
- Data backup and recovery procedures
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and user experience
You can control cookie settings through your browser preferences.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data
- Objection: Object to processing of your information
- Restriction: Request restriction of processing
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and fulfill bookings
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and prevent fraud
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: